Looking to track your order? We are here to help!
When your order ships out, you will receive a Shipping Confirmation email from support@jellymoving.com with your tracking number included in it.
Depending on the product ordered, the e-mail may only be sent to you after 1-3 days. Once you receive the email, follow these simple steps to check on your items' delivery status:
1. Visit the website: https://www.17track.net/en
2. Enter Your Tracking Code, provided in the Shipping Confirmation Email
3. Click the "Track" Button
Things to Keep in Mind:
Tracking numbers don’t instantly update with available Delivery Status. If your tracking number entered shows that it is currently unavailable, do not be worried - Your order has been shipped out and is in transit to the local post office. Tracking should be updated within a few business days.
There you go! You will be able to track your order instantly.
You can always reach us by email at support@jellymoving.com if you are unsure of anything. Our Customer Service Team is here to help!
By email: support@jellymoving.com
Office Hours: Monday - Friday, 8AM - 7PM PST
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